Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
We have the need to use the Give This Section a Name when editing and adding details to a Release (FixVersion). Is it possible to automate the Name of the Section and insert a template in the descri...
Iam looping all the files and trying to sum up the last 60 minutes files but seems loop [{{issue.attachments}}] to sum up the size of the attachmets it comes empty outisde of the loop {{total...
Recently we started restricting access of contractors. They have our company.com accounts, but we removed them from the Company Users group that we were using to gate access to all projects...
I have spent more than an hour navigating JIRA's horrible permissions system trying to give a user permissions to create work items in bulk. None of the documentation I have read have helped me do th...
We have a user who left that had a number of dashboards using a datasource that they did not provide access to anyone else, including an admin group. Going forward we have other datasources with an a...
...ssignee", "hasDefaultValue": false, "key": "assignee", "name": "Assignee", "operations": [ "set" ], "required": true } ], "maxResults": 1...
There seems to be a known limitation that Business Projects don't allow for good grouping of tasks/sub-tasks by Epics. What solutions have you implemented to get around this limitation? I'm currentl...
I need to update my credit card payment details, but I'm unable to do it.
Hi, I am facing connection issue for " Kepler - SQL Query Fields | Grids Dashboards" after upgrade jira data center version to 10.3.18. I tried replacing the mssql-jdbc-12.6.5.jre17.jar a...
Dear Team, I am writing to formally report an issue with accessing a Jira board in our Pagoda Labs Atlassian workspace. Although I have already been granted the required access to the project, I am...
Currently, I do not see the Roadmap option in the left navigation in Jira. Is there something I need to enable?
Is there any way to output whole webResponse.body (or part of it) into description without parsing it? I have an automation rule that makes a web call to sentry. It returns a json with the followi...
hi support team, i got below problem while log-in, would you please help me? thanks Maryam Hash 1XB6LGF
Hi all I have the following issue in Jira Plans - instead of the "correct" Workflow order, as given in the opsbar sequence as well as the Jira Adminstration of Status, it shows the following...
Jira search just got smarter with intent detection TL;DR We’re updating Jira’s search so it can better understand what you’re trying to do and route you to the right place automatically: ...
Select "Create" to open the ticket creation dialog. Check the "Create another" option at the bottom, set a value for "Linked Issues", fill in the required fields, and click "Create". When creating ...
I am getting this error and I can't figure out what to do. For some reason, I also can't create a support ticket since my URL is "INVALID"
Hi everyone, I need help with an issue on our Atlassian Cloud site. We had been using Confluence normally for a long time on our site, and suddenly we can no longer access it. Our site is: asambl...
I have received an email regarding the deactivation of our Jira subscription. I would like to request assistance to resolve this issue. Please let me know the reason why the subscription is schedul...
Something about me is that I tend to be very straightforward. If your outfit looks terrible, I’ll probably tell you it looks terrible. Not because I’m trying to be rude, but because I believe honest ...
Hi, I’m a university student working on a software engineering project. Our team has 5 members and we use Jira + GitHub for sprint workflow tracking. Our GitHub integration was working normally bef...
When creating a ticket from an external source, the ticket right now is saying Jira for Channel type. I believe that has to do with the endpoint that we are using: rest/api/2/issue.&...
Hello, I’m experiencing an issue related to a previously inactive Jira account. I had a free Jira account that was deleted due to inactivity. Unfortunately, I missed the notification emails and the...
I recently created an Atlassian account and am logging in as an Org Admin, trying to add Confluence and Jira. Confluence was added successfully, but Jira was not. I would appreciate your help. Here ...
In Jira, when you create a sprint, it asks for a start date + time and an end date + time. If I have my sprint start as 12:00 AM, does that mean I have to start it then on the dot or any time for th...
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